Our Commitment to Privacy
StratX Capital ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our crypto strategy services.
We comply with all required General Data Protection Regulation (GDPR) frameworks and applicable global data protection regulations.
Information We Collect
We limit data collection strictly to information required to provide institutional-grade investment services, maintain secure account connectivity, and improve platform performance.
Personal Information
Name, email address, and country of residence to manage your secure account connectivity.
Trading Information
Target exchange platform and investment capital range to ensure accurate strategy tracking.
Communication Data
Secure messages, onboarding requests, and inquiries sent directly through website forms.
Technical Data
IP addresses, browser type, and purely anonymized analytics to ensure platform stability.
How We Use Your Information
Your data is only processed under strict operational necessity to provide, secure, and improve your investment experience.
- Service Communication: Contacting you regarding your account status, exchange connectivity status, and urgent platform notices.
- Performance Updates: Sending bi-weekly performance reports, tax documentation, and crucial strategy execution metrics.
- Scheduling: Coordinating secure consultation appointments, strategy calls, and onboarding flows.
- Legal Compliance: Meeting strict operational and governmental regulatory obligations where required by law.
Data Protection & Security
At StratX Capital, information security is handled with the exact same rigor we apply to our investment execution architectures. We deploy multiple layers of enterprise-grade security:
- Zero Sensitive Storage: We do not store sensitive financial details, API secret keys, or centralized passwords on our primary databases.
- SSL/TLS Encryption: All data transmission across the external and internal StratX platform is encrypted using bleeding-edge protocols.
- Restricted Access: Client information is strictly siloed and access-controlled, limited only to necessary senior operational personnel.
- Continuous Auditing: Infrastructure is periodically reviewed and updated to protect against evolving digital vulnerabilities.
API Key Handling
Our non-custodial pillar requires strict API management logic perfectly aligned with client safety:
StratX Capital algorithms operate strictly on Trade-Only Access permissions.
- We strictly prohibit the handling of API keys equipped with withdrawal or internal transfer permissions.
- Attempting to connect API keys with withdrawal rights will result in automatic rejection by our backend firewalls.
- Clients maintain absolute continuous custody over their funds. You may revoke API access inside your exchange at any moment, stopping our execution immediately.
Data Sharing & Third Parties
We do not extract, broker, trade, or share personal information with unauthorized third parties. Exceptions are highly limited to:
- Verified Service Providers: Third-party partners critically necessary for operations, such as Calendly for consultation scheduling.
- Legal Directives: Authorized governmental or legal requests strictly mandated by global compliance frameworks.
- Corporate Transfers: Internal data reallocation during legitimate corporate acquisitions or mergers.
We absolutely do not share user data with advertising conglomerates, affiliate networks, or marketing companies under any scenario.
Your Rights Concerning Data
Under GDPR and international privacy paradigms, you hold extensive jurisdiction over your personal information:
Right to Access & Rectify
Request copies of your data or correct inaccurate information in our systems.
Right to Erasure
Demand the immediate, permanent deletion of your profile and historical data.
Data Portability
Acquire your profile metrics in a structured, machine-readable format.
Right to Object
Block or limit specific processing patterns of your operational data at any time.
If you wish to formally exercise your GDPR rights, or if you have any questions regarding how your data is processed, please contact our legal support department immediately.
Email contact@stratxcapital.com